Frequently Asked Questions
The most common questions we hear from Philadelphia area customers and businesses.
Where are you located?
Chadwick Service Company is located at 362 Dunksferry Road, Bensalem, PA 19020. See our Contact page for more information.
Are you union or non-union?
We are a union company employing Steamfitters and Plumbers.
What equipment do you work on?
We service, maintain, and install any type of HVAC equipment including but not limited to boilers, chillers, cooling towers, air handlers, split systems, heat pumps, water pumps, and similar equipment. We also service, install, and maintain all kinds of plumbing items, including flush-o-meters, hot water heaters, storage tanks, backflow preventer certifications, and more. You can find more info on the types of equipment we service here.
What types of businesses do you serve?
Chadwick Service Company works with many types of businesses and organizations, but we specialize in healthcare, education, industry, pharmaceutical, technology, commercial buildings, and non-profits. See our Industries page for more info.
Do we offer any other service besides heating and air-conditioning?
Yes. Chadwick Service Company also offers commercial plumbing service, mechanical contracting, building controls (automation), and building operations. See our Services page for more info.
Do you serve Residential Properties?
We only service HVAC or plumbing in residential properties when a real estate management company is paying us directly. This may include individual apartments or condominiums but is usually limited to common areas of the building.
What areas do you serve?
Chadwick Service Company works in the city of Philadelphia and the surrounding counties, including Bucks, Chester, Delaware, and Montgomery. We also serve clients in South Jersey and Wilmington, Delaware.
How soon can I get a technician out?
Our dispatcher will speak with you to determine how serious your problem is and will have one of our technicians to your location at a mutually agreeable time. If you have a genuine emergency, we can usually have someone on site within 2 hours.
If you are an established client, we offer rapid 24/7 emergency service. Please call us to schedule an appointment at 215-245-8200.
Do you accept credit cards as payment?
Yes, we accept all major credit cards.
Do we offer after-hours service calls?
You can call us 24/7 at 215 245 8200.
Have more questions?